Contact Us

This Contact Us page gives customers the official support, phone, email, and business identity details for Nxvk.

OUR IDENTITY

Legal Business Name: AMNAT RETAIL PTY LTD
Store Name: Nxvk
Physical Business Address: Unit 1, 145 Tolley Rd, St Agnes, SA 5097, Australia
ABN: 23 626 748 310
ACN: 626 748 310

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: info@nxvk.shop
Business Phone Number: +61 468 296 811

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

We handle messages during the support hours above. Requests involving carrier claims, return inspection, payment checks, or product condition may need additional information.